Return Policy

At Diabeto Sathi, we are committed to delivering quality products to our customers. Please read our return policy carefully before making a purchase.

Return Eligibility

Returns are accepted only in the following cases:

• The product received is damaged during transit.
• The product packaging is tampered with before delivery.
• An incorrect product has been delivered.
• The product is expired at the time of delivery.

Return Conditions

To qualify for a return:

• A return request must be submitted within 7 days of receiving the product.
• The product must be unused and in its original sealed packaging.
• Clear photos or videos of the product and packaging may be required for verification.
• The original invoice/order confirmation must be provided.

Non-Returnable Items

For health, safety, and hygiene reasons, we do not accept returns for:

• Opened or used products.
• Products with broken seals.
• Products damaged after delivery due to improper handling or storage.
• Products returned without original packaging.

Return Request Process

To request a return:

1. Contact our customer support team within 7 days of delivery.
2. Provide your order number and reason for the return.
3. Share supporting photos/videos if requested.
4. Our team will review the request and guide you through the return process.

Contact Information

For return-related assistance, please contact:

Customer Support
Email: info@nipshealth.in
Phone: +91-99960 05046

Note: As Diabeto Sathi is an Ayurvedic wellness product, returns are accepted only for damaged, defective, expired, or incorrectly delivered items. Opened or used products cannot be returned.